15 EXPRESS COMPANIES SWEAR ON OATH TO DIGNITY.

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In the "3.15" World Consumer Rights Day is approaching, EMS, SF, Shen Tong, tact, through courier companies and other 15 first joint publication, "I promise you supervise -" 3.15 "integrity of the Declaration." Today, the reporter learned from the State Post Bureau, express delivery companies from 15 companies were conscious Houzhi honesty, integrity management behavior and self-discipline, integrity and strive to become the industry benchmark and deepen the concept of integrity and win four aspects solemn commitment. (sinotruk parts, howo parts, howo truck parts)

With e-commerce development, China's express delivery industry sprung up everywhere. The data show that in 2015 1-2 months, the national courier service business business volume totaled 2.26 billion, up 43.4%; revenue totaled 34.72 billion yuan, an increase of 35.0%. Among them, the city revenue totaled 4.7 billion yuan, an increase of 52.3%; off-site business income totaled 19.67 billion yuan, an increase of 38.5%; international and Hong Kong, Macao and Taiwan business income totaled 5.1 billion yuan, an increase of 20.4%. (sinotruk parts, howo parts, howo truck parts)

It is noteworthy that, courier industry is also accompanied by the rapid development of the high volume of complaints, consumers often express reflect delays, lost, damaged, price opaque, difficult claims, the first sign and then inspection, refuse delivery and other issues. (sinotruk parts catalog, howo parts catalog) In January, the State Post Bureau announced the 2014 Courier service satisfaction survey, part of the National Express aftermarket industry complaints service satisfaction scores low, only 50.9 points. From the types of problems and causes of consumer complaints reflect the situation, to ensure timely delivery express courier service is still currently the main direction of improvement. (howo camion, howo repuestos, sinotruk repuestos)

In this regard, the courier companies promise oath today, will establish the "honest and trustworthy proud to unscrupulous ashamed," the socialist concept of honor, honesty and trustworthiness concept through the whole process of business. Compliance with national laws and regulations, good layers of management, and levels, to ensure strict monitoring system integrity in every aspect of business. Prevent fraud, unscrupulous, against the interests of customers and other bad behavior. "Integrity and win-win" as the conduct of the business of the ultimate purpose and basic value pursuit to achieve business and customers, businesses with employees, business to business, business and society "win-win." (howo camion, howo repuestos, sinotruk repuestos)

Express delivery companies in the manifesto said it would through the development of customer service quality management standards, strengthen staff skills and service awareness training, strengthen customer relationship maintenance and management, standardized customer complaint handling procedures, establish effective measures to improve the delivery of information management systems and other quality of service improvement. (higer,higer bus parts)

It is reported that the event sponsored by the State Post Bureau, aims to effectively protect the legitimate rights and interests of consumers, and better respond to the demands of consumers. This 15 courier companies also announced their complaints and monitor telephone to facilitate consumer rights. (shacman f2000 parts, shacman f3000 parts)


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